Privacy Policy

KE CHINGÓN / STRATA CREATIVE GROUP LLC

Effective Date: February 2026
Company: STRATA CREATIVE GROUP LLC
Website: kechingon.com

1. Information We Collect

We collect the following types of information when you visit our website, place an order, or submit a form:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and any details submitted through our forms.

  • Business Information: Company name, project details, artwork files, and product preferences.

  • Payment Information: Processed securely through Shopify’s checkout and third-party payment processors. We do not store your full credit card information.

  • Device & Usage Data: IP address, browser type, time zone, pages viewed, and interactions with the website.

  • Marketing Data: Preferences related to SMS, email marketing, and abandoned checkout reminders (only if you opt in).

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Communicate about your project, quotes, and customer support.

  • Send marketing emails or text messages only if you opt in.

  • Improve website performance and user experience.

  • Prevent fraud and comply with legal requirements.

We never sell or rent your personal information.

3. Sharing Your Information

We share your data only with trusted service providers:

  • Shopify (e-commerce platform and hosting).

  • Payment processors (Shopify Payments, PayPal, etc.).

  • Shipping carriers (UPS, USPS, FedEx, DHL).

  • Marketing tools you opt into (email/SMS platforms).

These partners only receive the information necessary to perform their services.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Keep your cart active.

  • Improve load speed and analytics.

  • Personalize product recommendations.

  • Track performance of ads (Meta, Google, TikTok).

You can disable cookies through your browser, but some features may not work properly.

5. SMS & Email Marketing Consent

If you choose to opt in:

  • You may receive newsletters, promotions, or order-related SMS messages.

  • Message frequency may vary.

  • Standard carrier rates may apply.

  • You can opt-out at any time by replying STOP (SMS) or clicking unsubscribe (email).

Marketing compliance follows TCPA, CTIA, and CAN-SPAM Act requirements.

6. Artwork, Uploads & Project Information

If you upload artwork or submit design details:

  • Files are stored securely through Shopify’s file system.

  • Artwork is used exclusively for printing or quoting your project.

  • We do not use your artwork for advertising without your permission.

  • You may request deletion of your files at any time.

7. Data Security

We use Shopify’s secure hosting infrastructure, including:

  • SSL encryption

  • PCI-compliant checkout

  • Fraud analysis & protection tools

While no online transmission is 100% secure, we follow industry-standard best practices.

8. Your Rights

Depending on your location, you may request:

  • Access to the information we hold about you.

  • Correction or deletion of your data.

  • Opt-out from all marketing.

  • A copy of your personal data.

Contact us at support@kechingon.com for privacy-related requests.

9. Data Retention

We retain personal information only as long as needed for:

  • Legal obligations

  • Tax and accounting requirements

  • Order history and customer support

  • Future reorders or artwork reference

You may request early deletion via email.

10. Children’s Privacy

Our services are not intended for individuals under 13.
We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this policy from time to time.
Revisions will be posted on this page with the updated effective date.

12. Contact Us

For questions about this Privacy Policy, contact us at:

STRATA CREATIVE GROUP LLC
Email: support@kechingon.com
San Diego, CA – United States